|PASTORELLI FIG OFFICIAL PARTNER||
HOW TO PLACE AN ORDER OR AN ESTIMATE REQUEST
Orders and estimates requests can be placed in different ways:
CART MODE available on our web site: skipping through the products categories you can reach the file of the product you are interested in. It provides you with a description, the price, the photo, the availability and a blue button called "add to your estimate". it allows you to add the article to the list of your cart. The cart can be modified changing the quantity and/or deleting an article. When you are satisfied with your choices you can ask for an estimate or an order clicking on "ask for an estimate" and filling in the form with your personal data (IMPORTANT: a phone number or an address at which you can be reached). On the page with your personal data you can decide to place the order clicking on "place order"; if you only want an estimate don't click "place an order".
FAX: 0575/22517, specifying code, description of the products and giving a phone number at which you can be reached.
E-MAIL: firstname.lastname@example.org specifying code, description of the products and giving a phone number at which you can be reached.
In any case,before the products shipment you will receive a phone call from our staff to give you the total price and information about the shipment
According to the size and the value of the pakcage the shipment can be made in the following ways:
TNT TRACO shipping agent for fast shipments, delivery within 1-2 days after the shipment date (2-3 days for islands), the cost of the shipment can varybetween 14,60 and 22,00 euros according to the package's size
RECORDED DELIVERY: only for packages which can be contained in a post envelope; delivery within 4-5 days from the shipment date, the cost of the shipment can vary between 9,00 and 10,00 euros according to the package's weight
INTERNATIONAL RECORDED DELIVERY
INTERNATIONAL FAST PARCEL
in any of these cases, the shipment's mode and cost will be given to the customer with the estimate, according to the weight, and size of the parcel and the customer's country.
According to the kind of shipment chosen, the payment can be made through:
CASH ON DELIVERY: for shipments with TNT TRACO (ONLY FOR SHIPMENTS IN ITALY)
ADVANCE POSTAL PAYMENT SLIP: for shipment through recorded delivery or TNT shipping agent
ADVANCE BANK TRANSFER: for shipment through recorded delivery or TNT shipping agent
ADVANCE PAY PALL: for shipment through recorded delivery or TNT shipping agent
IMPORTANT: in the case of postal payment slip or bank transfer the parcel will be shipped only after you send us the payment receipt by fax (0575/22517) or e-mail (email@example.com)
The Client has the right to withdraw from the Contract without having to pay a fee or giving explanations within ten working days from the delivery of the Products. The withdrawal right has to be exercised within the foretold term through the sending of a registered letter with receipt to be returned to sender communication to the geographic supplier address. The above-mentioned communication can also be sent, within the same term, through telegram, telex and facsimile, provided that it is confirmed through a registered letter with receipt of acknowledgement within the following 48 hours. Whereas the Products should have been already delivered to the Client, the Client himself must send them back at his own expenses. The Products must be received back in the same conditions as it had been sent to the Client. If the withdrawal right is exercised by th Client following the rules stated in the foretold general selling conditions, Pastorelli Company will take care to reimburse the amounts already paid by the Clients for the purchase. The Clients cannot exercise the above-mentioned withdrawal right for tailor-made or customized Products or for those which, because of their nature, cannot be sent back or can be easily damaged or alterated.
Pastorelli Company does not guarantee the correspondance between the real item colour and the colour shown on your computer screen.
The prices given on Internet include VAT but do not include the shipment